Frequently Asked Questions
Manual, electric or battery: which server lift should we choose?
Manual winch lifts suit server rooms with occasional installs and lighter devices. Electric mains lifts suit halls where a power point is always within reach. Battery-powered lifts suit large halls and colocation floors where the lift travels between rows and cages all day. We configure the drive to your install volume, device weights and hall layout.
Can the lift be customised to our racks and aisles?
Yes. Lift height is matched to the top U of your tallest rack, platform size to your deepest chassis, footprint and turning radius to your cold-aisle width, and load rating to the heaviest device you rack. Side-load, front-load, extended platforms and anti-tilt options are specified per site.
How heavy a server can it lift?
Lifts are configured to a load class that covers your heaviest device with margin. Most data centre lifters are rated in the 150 to 300 kg range at platform centre, which covers 4U storage arrays, blade chassis and UPS modules. Tell us the heaviest unit on your floor and we size to it.
Does it work with VigiStock?
Yes. In VigiStock, a U-span is reserved for the incoming device and the rack LEDs show purple at the target slot. The technician lifts the device, places it, and the U-SENSE strip confirms it green. The lift itself is a tagged asset in the register, read at the gate when it leaves the hall.
Who supplies, delivers and supports the lift?
Convalexa. The lifts are manufactured in India by our manufacturing partner to the specification we agree with you. Convalexa handles configuration, supply, delivery, operator briefing and after-sales support, and bundles the lift with VigiStock and REFLECTA hardware for new-hall commissioning.
Can we buy the server lift as separate equipment, without VigiStock?
Yes. The lift is available on its own. Convalexa supports you in procuring it, configuring it to your racks and aisles, delivering it and servicing it, with no VigiStock or REFLECTA hardware required. VigiStock integration can be added later if you want guided placement.